Privacy Policy

As of: June 2026

Gigi Thapa – Practice for Child and Adolescent Psychotherapy

1. General Information

Protecting your personal data is a matter of great importance to us. We treat your personal data confidentially and in accordance with statutory data protection regulations, particularly the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG), and the Digital Services Act (DDG).

This privacy policy informs you about which personal data are collected and processed when you visit our website.

2. Controller

The party responsible for data processing on this website is:

Gigi Thapa – Practice for Child and Adolescent Psychotherapy

An der Stadtmauer 17

D-65191 Wiesbaden

Phone: +49 1516 5152207

E-mail: info@psychotherapie-thapa.com

Practice Chat Threema ID: HRM295T4

Website: https://psychotherapie-thapa.com

3. Visiting Our Website

When you access our website, the hosting provider automatically collects information and stores it in so-called server log files.

This includes, in particular:

• IP address

• Date and time of access

• Browser type and version

• Operating system used

• Referrer URL

• Pages accessed

These data serve exclusively to ensure the technical provision, stability, and security of the website and are not used to draw conclusions about your identity.

The legal basis is Art. 6 (1) (f) GDPR.

4. Hosting

The website is hosted as part of a managed WordPress service. Personal data are processed only to the extent technically necessary.

5. SSL or TLS Encryption

For security reasons, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the “https://” in your browser’s address bar and the padlock symbol. 6. Cookies and Consent Management.

Our website uses technically necessary cookies. Furthermore, external content (e.g., Google Maps) is only loaded after you have given your explicit consent. We use Borlabs Cookie to manage your consents. You can change or withdraw your cookie settings at any time.

The legal basis is Art. 6 (1) (a) GDPR.

7. Google Maps

Google Maps is embedded on our website to display the location of the practice.

Google Maps is loaded only after you have given your express consent via the cookie banner. A connection to Google’s servers is established only after you have provided this consent. When the map loads, personal data (e.g., your IP address) may be transmitted to Google.

Further information can be found in Google’s privacy policy.

The legal basis is Art. 6 (1) (a) GDPR.

8. Contacting Us

You can contact our practice by telephone or email. If you contact us via email, the personal data you transmit will be used exclusively to process your inquiry. For confidential communications or the transmission of medical records, please use only the communication channels agreed upon with the practice.

Please note that communication via unencrypted email may entail security risks. We therefore recommend that you do not transmit sensitive health data via email.

The legal basis is Art. 6 (1) (b) GDPR.

9. Communication via Threema

The messenger service Threema may be used for privacy-friendly digital communication, subject to prior agreement. Use of the service is entirely voluntary and requires the prior consent of the patient or their legal guardian.

The use of Threema does not replace emergency medical care and serves solely for organizational communication within the scope of the treatment relationship.

Further information is available in our practice documentation.

10. Video Consultations

Video consultations are conducted exclusively via the certified provider Red Medical, in accordance with the specifications of the National Association of Statutory Health Insurance Physicians (KBV). Patients receive information regarding the processing of personal data in connection with video consultations prior to the start of treatment.

11. Links to External Services

Our website contains links to external websites, such as Google Maps or our Instagram profile.

Clicking on these links will take you away from our website. The operators of the respective external sites are solely responsible for data processing on those sites.

12. Special information for patients

As a general rule, no health data is collected or processed via this website. The website serves solely to provide information about the services offered by the practice and to provide contact options.

The processing of personal health data takes place exclusively within the context of a treatment relationship. Patients and legal guardians receive separate information regarding data protection and the processing of personal data in accordance with statutory requirements.

13. Storage period

Personal data is stored only for as long as is necessary to fulfill the respective purposes or as required by statutory retention obligations.

14. Your rights

You have the right at any time to:

• access

• rectification

• erasure

• restriction of processing

• data portability

• object to processing

• withdraw consent given, with effect for the future.

15. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The Hessian Commissioner for Data Protection and Freedom of Information is generally the competent authority for our practice.

16. Updates to this privacy policy

We reserve the right to amend this privacy policy if necessary due to legal changes or technical developments.